Customer Service
Our friendly and knowledgeable customer service team is here to help you.
Questions About Your Order? Contact Our Customer Service Team!
Are you looking for a particular product? Do you need help placing an order? Have a question about your account or order status? Our friendly and knowledgeable customer service team is here to connect you to easy ordering and provide simple solutions to your questions.
Contact us by phone, fax, or email:
By Phone: 800-962-2660
By Fax: 800-635-8439
By Email: [email protected]
Hours of Operation: 7:30am to 7:00pm EST
Our Address:
5100 West Henrietta RoadPO Box 92912
Rochester, NY 14692-9102
Sales Support
Ward's Science Account Managers, many with years of science teaching experience, are located throughout the country and available to meet with you in person or over the phone to demonstrate products, present workshops, and provide personalized service.
Contact us to Find a Ward's Science Account Manager in Your Area
Bids & Quotes
To submit a request for a bid for your school, district, or state, or to receive a competitive quotation for your order, Ward's Science Bids & Quotes team is here to help.
Ward's Science preview policy: try it before you buy it.
Ward's Science is committed to making every purchase a pleasant one. However, if you are not completely satisfied with your purchase, we're here to help.