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Ward's Science will gladly accept your return within 60 days for any reason. All returns must be authorized in advance by our Customer Service Department. Please call 800-962-2660 for a return authorization number and return instructions. Unauthorized returns may not be accepted and no credit issued. Return shipments must be properly packed and insured against damage. Items returned must be unused and in the original packaging to receive full credit. Items returned incomplete damaged, used or defaced in any way may be subject to a restocking or refurbishment charge after incoming inspection. Ward's Science reserves the right to repair or replace items under warranty at our discretion.